TOTAL LEMON - same thing repaired three times
JanDunn
6/10/2020
Total Lemon. 3rd time to have had to have serviced now for same issues. Disappointed in the customer service i have received. They told me i had to have a tech out to diagnose and they would call me. I have been waiting for over a week. Nothing. Over 5 hours on hold on the phone. Tech said the parts used are very flimsy. Less than two years old and i cannot believe how much time i have wasted on this thing. I havent had a microwave for over a month now and still have to wait until July for parts. Not impressed GE.
Originally posted on www.ge.com
No, I do not recommend this product
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Great size
Larry 69
6/2/2020
Very powerful cooks fast many features easy to clean
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Easy to use
MikeHHI
6/1/2020
It replaces an earlier,long lasting GE unit that served us well, and we see similar good features in this one
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Frame
Profile12
5/31/2020
I like the microwave but the frame is cheaply made. The frame for my old GE microwave was stainless, the new one is plastic with a stainless looking front. It is definitely not worth the $100 plus it cost. I would think you would make a better frame. Highly disappointed with the frame kit.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Ease of installation and use
Anonymous from Raleigh
5/27/2020
Easy to install and use. Matching trim kit was more plastic than stainless, so was not as nice as previous version I had, but it looks fine.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Replacement for 35 year old Amanda Radarange.
GandBT
5/26/2020
Chose this microwave to replace my 35 year old Amana Radarange.
I am loving it so far. I haven't used the convection yet but am excited to try it.
It will be great to have an "extra" oven.
Everything is very intuitive on the controls, and I appreciate the simplicity.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
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Value
Review
TinyT53
5/20/2020
Efficient. Easy to install. Fit into place very well. This is a replacement of a built-in microwave
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Still Learning the Features
YellowTail43
5/20/2020
Our new SS Microwave looks great installed with the trim kit. We chose a GE because we have had other GE Profile Microwave/Convection Ovens. This new one is not as user-friendly as our previous models. Part of the problem is that the printed manual that came with it is not very helpful. I may feel differently once I figure it all out.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Replacement Microwave/Convection Oven
rgdean1957
5/19/2020
It would be nice if GE would continue to make same model or at least make the new model the same size as the one I had to replace.
Originally posted on www.ge.com
No, I do not recommend this product
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Excellent appliance
CMcKellar
5/12/2020
I searched and searched for a counter top microwave / convection combo and love the GE Profile appliance.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
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Value
Easy to use
Jimmy John232
5/11/2020
We love our new microwave. It's powerful and easy to use with intuitive controls. Would definitely buy it again
Originally posted on www.ge.com
Yes, I recommend this product
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Convection oven useless
Usually informed shopper
5/7/2020
I purchased this microwave specifically for the added convection oven feature. I only have one oven in my kitchen. A few times a year, Thanksgiving for example, I need extra oven room. I measured to make sure a 9X13 pan would fit in the oven before I considered purchasing this model. It does. However, after trying to use the convection feature for the first time, I discovered you must keep the turntable in the oven. The rack that you must use sits on top. I asked GE if it was possible to remove the turntable and the parts that turn (which you can do) and was told no. Here is the response:
In a convection microwave oven, a fan in the rear of the microwave blows air across a heater and directs it into the oven. The turntable will turn when convection cooking with turntable models, including with convection roast. Since this heated air is constantly in motion, it creates even more browning and a higher temperature than a regular thermal oven.
What good is an extra oven that can only fit a pan that is no larger than 9 1/2 X 9 1/2? I can basically bake a batch of brownies in a microwave that costs as much as $200 more than a regular one.
The description should make that clear. It isn't even clear in the manual that you must use the turntable. I feel ripped off.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
Great looks and cooking options
MLMJ
5/6/2020
Great cooking options (i.e. sensor cook and popcorn)
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Love Hate relationship
Berneice01
5/5/2020
Loved my last GE Profile micro/conv. oven. We moved so I bought another. I can't use a 13x9 inch pan to bake in or a pan big enough to broil bacon with out folding it . The reason being is because you can't turn the turntable off on this model and you can't take out the turntable because the round baking/ broiling racks will not sit level. The inside measurements are deceiving as you can't fit anything but a small round casserole dish or 8x9 pan. I specifically loved using the older model as a smaller or extra oven and this is not the case with this one. For the cost this is very, very, very disappointing GE.
Originally posted on www.ge.com
No, I do not recommend this product
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Very useful combination oven.
Stan1001
4/30/2020
Overall a very useful product. Sensor cook always over cooks food.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
good looking and easy to use
NewHomeOwner2020
4/28/2020
Looks good, heats food evenly. easy to use. I wish it had a lock button like the fridge and dishwashers have.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Very nice !!
1962 Chevy
4/26/2020
We had a black GE microwave for 22 years. It finally bit the dust. Why wouldn't we choose another GE microwave. By the way, the new one is stainless steel !!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Value
Good
ROHA
4/24/2020
The PEB9159SJSS is a replacement for a like kind microwave that failed. Key pad is different and does not light. It is installed below counter height and it hard to read / see. Smaller cook space. Functions well as a convection oven.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
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Value
Easy to operate
JANC
4/23/2020
This is our second GE Profile. The first one was 6 yrs old when it quit. Wanted another like it because it does everything we want it to do. This new one has a broil feature that we are anxious to try. Use it for all types of food. Highly recommend this appliance!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Value
Don't waste your money on this appliance
John101
4/15/2020
This microwave convection oven quit working after only 18 months.
Originally posted on www.ge.com
No, I do not recommend this product
Loved it tell broke
Dfwdave
4/12/2020
Worked great for three years. Then I got the same issue several other reviews had. The turntable would run with the door open. A week later it will not heat. Microwave or convection.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Great microwave!
KentT
4/7/2020
I've always liked GE Appliances and it came with an in-wall kit so it could be mounted above our GE in-wall stove so it looks great. It also has quite a few nice features including heating food very evenly.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Quiet, beautiful and powerful
Memphis Man
4/7/2020
Our last GE Profile Microwave lasted for 10+ years. This one is even quieter. Can barely hear it. And it's beautiful.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
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Value
Great product
gd52
4/5/2020
Easy to use and great cooking results. Both a GE based upon our success with a number of other GE products
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Very nice
NikkiKAndrews
4/2/2020
Great appliance however sometimes I've noticed after timer stops microwave a sound continues as if it is still heating
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
MICRO WAVE CONVECTION OVEN
MS STOCKS
4/1/2020
GREAT UNITY AND THE TRIM KIT REALLY GAVE IT A CUSTOM LOOK
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Performance
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Value
Microwave
Farmer Hicks
3/31/2020
It's the best microwave ever. Does just about everything you want
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great features!
okdokee
3/31/2020
Easy to use and clean. Seems like a quality durable product.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Value
already broken
Lauren28
3/29/2020
We've been using this product for a little over 2 years and we are only able to use the quick 30 button . We can't use the conventional oven because the start button does not work. This should not be happening on a product that is this expensive. The clock is also not functional properly with the numbers . They are only displaying partial numbers . Very frustrating and not sure how to get this fixed and I'm sure the cost to fix it is just as much as the price of the product
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
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Quality
Value
Average Microwave
JCBB
3/12/2020
This is an average microwave. Noisy operation. I have another GE microwave over 10 years old and much more solidly built and quieter.Their web site to register was not responsive and took me a couple of try's until finally able to complete the registration.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
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Value
Great product!
Ts512
3/10/2020
I've had my microwave for a month now and while I have yet to use the convection settings, it is a great overall product. Heats food much faster and evenly than my old microwave and I love the beverage and popcorn settings!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Quality
Value
Great Start!
Robert123456
3/8/2020
Just bought a home and got new appliances. Great so far.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Prepare for disappointment
Scott_95
2/27/2020
Brand new house. All GE Cafe appliances. Oven touchpad went out in less than two weeks leaving us high and dry at Thanksgiving. 12 weeks later the convection microwave quit with a faulty door switch. Door switch replaced and the mag tube is bad too. Round two of ordering parts. Service tech asked GE to replace the unit and the answer was "no -it hasn't been serviced enough times". Two weeks and still waiting to have a working microwave. I've been in my house for 17 weeks and have had an inoperable GE appliance 25% of those weeks and I'm told I'll be waiting another week for parts. Terrible quality control and inflexible warranty administration. Note 13% of the reviews on this
product are poor. Please GE don't reply asking me to send you an email. I've already called customer support. The right thing to do would have been to agree with the retailer's request for a replacement.
Originally posted on www.ge.com
No, I do not recommend this product
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Value
poor lifespan
noiwouldnot
2/24/2020
We had to replace this microwave after only 2.5 years with the same exact model to fit the space and trim kit. Very disappointed in its poor lifespan.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
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Value
Smartest micro ever!
Loriel
2/15/2020
Never had a Microwave that all buttons made 100% sense...the #1 is for 1 minute...#2 is for 2 minute cook time...the convection part of micro crisps up food very quickly. No issues what so ever...had for 6 months
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Dependable
rzyzng20
2/12/2020
We have owned many GE products and found them to be dependable.
Originally posted on www.ge.com
Yes, I recommend this product
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Features
Performance
Quality
Value
REVIEW OF MICROWAVE-CONVECTION OVEN
MICROCONVECTION
2/12/2020
SO FAR, I'M STILL GETTING USE TO IT. IT IS VERY DIFFERENT THEN THE PANASONIC MICROWAVE CONVECTION OVEN I HAD FOR OVER 20 YEARS. SO I'M NOT FAMILIAR WITH ALL IT DOES.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great look, great capabilities!
BC15
2/11/2020
Love it's versatility of being a microwave and a convection oven. We have used it for both. With having a GE double wall oven gives us three ovens to use for when having guests for gatherings.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
1.5 years and JUNK
WRC06
2/9/2020
Microwave worked great for 1.5 years and all of a sudden the turntable would just start spinning when the microwave door opened. That continued for a few weeks, now the microwave won't heat. Complete wasted of money. 1 year warranty. Garbage
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
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Quality
Value
Ehhh, it's OK
B388
2/8/2020
Seems to be low on power. Have not used convection yet. NOT fingerprint resistant.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great features
Flymom24
2/4/2020
Love the fact that it is a Profile microwave that can be used as convection oven. Love it!!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great Microwave
Warren0418
2/1/2020
Looks great, love the convection feature. Thanks GE!
Originally posted on www.ge.com
Yes, I recommend this product
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Value
Works finr
Tmzm
1/24/2020
It's been only two months replacement ordered by insurance working fine
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Quality
Value
This is a replacement.
Shorty44
1/22/2020
This replacement for a Kenmore Elite microwave is less of a microwave. However, I'm still in the early stages of using it so time will tell.Sh
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great features!
Terri02
1/21/2020
If you want a microwave with great features I would recommend. This has a cooking feature and convection. Great for small pizzas.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great features
Glench
1/16/2020
This microwave exceeds l my expectations. works great
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Good replacement
CCFAB
1/14/2020
Works as well as our first profile and has better electrical power savings.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
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Performance
Quality
Value
Nice design and quiet
Luawai
1/13/2020
It's smaller (in height) then I expected but it does the trick. I'm happy with it's performance and so far, the height has not been an issue.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
I'm learning.......
Tattie
1/8/2020
First, I'll have to tell everyone that hasn't used a convection microwave - there IS a learning curve. I still struggle with the concept of using a microwave oven to toast a piece of bread. I'm slowly becoming more confident and I do think I'll really enjoy this appliance. I wanted to replace my existing over the range microwave with a vented hood, so I replaced my toaster oven and microwave with the countertop GE Profile. With time, I'll get used to it and it will serve it's intended purpose. Glad I purchased.
Originally posted on www.ge.com
Yes, I recommend this product
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Features
Performance
Quality
Value
Appearance and features
LindyPTC
1/7/2020
We love our new microwave, the mute button is handy.
Originally posted on www.ge.com
Yes, I recommend this product
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Value
